“知行合一，有舍有得”—此次专访的主人公是欧盛泰德的贷款顾问温杰先生，由于他是一名任教于威斯敏斯特大学的高校讲师，又被大家亲切的称呼为“温老师”。
当被问及“贷款顾问”与“高校讲师”相结合的职业规划时，温先生以“对知行合一的追求”来解释自己的选择。“形而上者谓之道，形而下者谓之器，道器合一，方成事业。”温先生表示“理论知识，只有运用到实际中才能进一步的发展，而实践也只有通过理论的指导才会效益兼备，学术之外还有更宽广的世界。”在意识到学术并不能完全满足自己的求知欲后，温先生决定通过投身到行业中去，了解动态多变的金融市场。
“进入行业，是‘历史的必然’，加入欧盛泰德成为贷款顾问，则完全是‘历史的偶然’，”温先生笑道，“刚考过CeMAP（贷款经纪人资格）的三级证书，在朋友的介绍下，便机缘巧合地成为合伙人，开启贷款经纪人之路。”
当被问及“讲师”与“顾问”两重身份带来的职责时，温先生表示对于学生，责任在于“传道、授业、解惑”：引导学生了解行业规则，对学生的职业规划进行指导，同时解答课业相关难题。而面对客户，顾问的职责则集中在“解惑”，如何站在顾客的角度去看待问题、了解问题、解决问题，是提供优质服务的本质。温先生表示非常享受充实的生活状态，“老师也好，贷款顾问也好，每次在帮助他人解决难题的同时，也满足自我对知识的渴求，何乐而不为呢？”
而在“知识渊博的老师”与“高效尽责的贷款经纪人”外，温先生温文尔雅的外表下深藏着一颗不为人知的“摇滚心”–“，高中时我曾经一度疯狂地迷恋摇滚，还学了电吉他, 组建了自己的乐队。”可惜在那个千军万马过独木桥的高考时代，我却‘幸运’的考上了财经类院校。”温先生将电吉他比喻为“曾经深爱的恋人”，因为现实原因与‘她’分手，每次提起是不是都会心痛呢？不过人生总是有舍有得，如果当初选择了摇滚乐，是否会有现在的是否稳定和幸福呢？
温先生的开朗、儒雅，让有他的办公室总是充满欢笑。连续三年，温先生处理超过100份贷款申请，总贷款金额超过3千万英镑。
Jie Wen is an accountant, university lecturer and experienced mortgage advisor. He is currently working at Oceantide Wealth and he is known as the knowledgeable and kind “lecturer Wen”.
When he was asked the reasons why joining Ocean Tide Ltd, he explained that “I am trying to combine learning with practice.” “Despite the economic models learned from school are mature and could predict the trend of market and business, they fail to explain how today’s society is operating. Only being exposed to the dynamic world and applying theories into practices could help me explore and gain more.” After realizing that academics could not fully satisfy his desire for knowledge and the world, Mr. Wen decided to delve into the ever-changing financial market.
“It was not by chance to become a mortgage broker, but I joined Oceantide Ltd accidentally,” Mr. Wen mentions, “I learned and got CeMAP certificate, then I was introduced to Oceantide by a friend, thus I joined the firm, became a partner and began my mortgage broker journey.”
As for two totally different identities, “university lecturer” versus “mortgage advisor”, Mr. Wen says he has triple responsibilities for students: proper guidance about the industry, suggestions on career development and Q&A. As a mortgage advisor, “I am merely helping clients to solve problems and difficulties, it is of vital importance to stand in the customer’s perspective to provide quality service.” Double identities bring challenges to Mr. Wen, sometimes he is overwhelmed by tasks, he does enjoy such a busy life, “I have a strong desire to know the outside world, so I will never satisfy and keep on experiencing, learning and exploring. No matter lecturer or mortgage advisor, I satisfy myself when helping others solve problems.”
In addition to “knowledgeable university lecturer” and “professional mortgage broker”, Mr. Wen used to have a “Rock and Roll” fancy. “I was crazy about music, learned to play guitar and formed a band when I was a senior high student, but unfortunately, I finally chose another secure path—attending university entrance examination and studied finance & economics.” Mr. Wen analogizes guitar as “beloved ex-girlfriend”, every time thinks about it will remind him sadness. “But life is filled with trade-offs, if I had been bent on rock music, could I have a handsome salary job and a happy family?”
Being cheerful and gentle, Mr. Wen always brings laughter and happiness to the office. He has dealt with over 100 mortgage applications with a total sum of over £30m for the last three years.
